Welcome to Episode 29 of our podcast, Courageous Conversations, hosted by Leanne Pilkington.
In this episode, we hear from Wayne Pearce, Owner and Managing Director of Wayne Pearce Advantage. He talks about harnessing conflict to have better conversations around it, building effective teams similarly to how professional sports teams do, and the activities and practices leaders can implement to improve their management and leadership skills.
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00:30 – Wayne’s career to date and how he went from coaching football teams to coaching professionals under Wayne Pearce Advantage.
02:20 – Growing into having uncomfortable conversations from a young age, when he had to deal with the passing of his father
03:30 – Staying in your comfort zone is a natural tendency, but by pushing the boundaries you can be responsible for making your comfort zone more comfortable; bigger.
05:00 – “The challenge is to harness that energy, and all conflict is energy. We can use it in a positive way or negative way.”
05:30 – 3 key default positions you may have that can derail the conversation; ‘victim’, ‘persecutor’ and ‘rescuer’.
07:15 – The ‘drama triangle’ by Stephen Karpman maps these 3 roles in more detail.
08:00 – “If you’ve got to have a conversation with somebody, the starting point needs to be an open and transparent space.”
09:00 – The work that Wayne Pearce does; building effective teams is the biggest challenge his clients face
10:15 – “Professional sports teams will practise 4 days a week, [and have] 2 rest days, 1 game day. Business has 5 game days, 2 rest days and 0 practice days.”
11:45 – How to build trust between team members using the State of Origin as an example
15:00 – Real estate agents frequently make the transition to becoming a leader but may not be great leaders (yet!). Rarely do we get promoted to leadership level in business.
16:00 – A leader’s/boss’s skillset is drawn from two buckets: the bucket of management (technical skills) and the bucket of leadership (focusing on goals and team motivation).
17:00 – Being able to shift between the two buckets is what Wayne calls ‘leadergement’
18:00 – Understanding the difference between ‘morale building’ and ‘team building’, including examples of activities that focus on ‘team building’.
20:00 – “Within a great team, everybody keeps everybody accountable for agreed behaviours or outcomes regardless of role or position.”
20:30 – Three key aspects to trust; competency, reliability and sincerity.
22:00 – Fulfilment in a role = the level of purpose multiplied by the level of trust
23:00 – To connect with Wayne, visit waynepearce.com.au